Employee and Labor Relations Training Course (HRCI: PHR/SPHR-aligned)

Employee and Labor Relations Course is based on the Employee and Labor Relations functional area of the PHR and SPHR Body of Knowledge of Society for Human Resource Management (SHRM)

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Course Description

Building and maintaining positive employee and labor relations in both union and nonunion environments is important for the success of any organization. HR professionals play a vital role in developing, implementing, and evaluating the workplace in order to maintain positive relations and working conditions in the organization. They also work to balance employer and employee needs and rights in pursuit of the organization's objectives. This path reviews federal laws and regulations dealing with the rights and responsibilities of employers, employees, and unions, and it examines organizational programs for facilitating and measuring employee relations in the organization.

The path discusses some behavioral and disciplinary issues and their resolution process. Finally, it examines the unionization process, labor practices, and collective bargaining in a unionized organization. Courses in this path are created to help HR professionals preparing for the Human Resource Certification Institute's (HRCI) PHR and SPHR certification examinations. The content in this path is based on the Employee and Labor Relations functional area of the PHR and SPHR Body of Knowledge of Society for Human Resource Management (SHRM).

This course helps prepare individuals for the Human Resource Certification Institute's (HRCI) PHR and SPHR certification examinations.

The topics covered under this learning programme are

Employee and Labor Relations: Employment Regulations and Organizational Programs: This course focuses on the federal laws and regulations that affect employee and labor relations. It discusses individual employment rights, the Equal Employment Opportunity Commission (EEOC) complaint process, and the role HR plays in the employment litigation process. The course also identifies strategies for facilitating positive employee relations and employee involvement in an organization. Finally, the course outlines methods for evaluating employee relations and the effectiveness of employee relations programs in the organization.

Employee and Labor Relations: Behavioral and Disciplinary Issues and Resolution: Positive and constructive relations between employers, employees, and unions are important for the success and growth of any organization. However, it is not uncommon for organizations to come across employee related-behavioral and disciplinary issues that might threaten the positive and productive work environment. This course examines some of the problematic behavior and performance situations and how an organization can work to improve them. The course then presents a process to initiate disciplinary action aimed at giving erring employees a chance to improve and to avoid undesirable employment litigations. The course goes on to discuss the alternative dispute resolution approaches as a way to prevent the escalation of disciplinary actions and termination of employees into lawsuits. The course also discusses the importance and roles of organizational policies, procedures, and work rules and how managers and HR professionals can work to make sure that employees understand and follow them.

Employee and Labor Relations: Unions and Collective Bargaining: One of the key goals of a labor union is to gain official recognition so that it is entitled to conduct collective bargaining on behalf of its members in a particular bargaining unit. This course examines the unionization process laid out by the National Labor Relations Act. Labor regulations also identify unfair labor practices by employers, such as activities that inhibit employees' effort to unionize, or inhibit their employment rights and conditions of work. Certain unfair labor practices by unions and employees are identified too. The course goes on to discuss the process, subjects of, and approaches for collective bargaining between unions and employers. The course also presents strikes, picketing, and secondary boycotts as the legal means of protest by employees.

Final Exam: Employee and Labor Relations (HRCI: PHR/SPHR-aligned) : Generally taken near the end of a program, enables the learner to test their knowledge in a testing environment.

Target Audience

Human resource professionals, managers, and all individuals preparing for the PHR and SPHR certification examinations of Human Resource Certification Institute (HRCI); compensation and benefits analysts, administrators, staffing managers and recruiters will also have interest in this certification path

Exam & Certification


GetCertGo (GCG) is one of the India’s largest skill assessment company for working professionals. GCG has transformed the learning and certification process by providing content in online modules which are easy to access and comprehend.
These are one of it’s kind videos. They offer complete end to end Job search strategies ( end to end) right from how to ensure that you attract attention of the prospective employers till how do you follow up post the interview so that you stand out as a candidate. The format is engaging with real life MOCK sessions of interviews.
There is no minimum qualification for taking up the Certification Exam
Link to online videos with login credentials is e-mailed for registered certification.
If candidate is registered for Vskills Certification, then the candidate need to schedule their exam with in 6 months of order date.
The videos offer practical tips gathered from hard core live experience which you will enjoy and find effective once all steps are applied. And these steps are simple. To enhance the learning value, after each video , there are a set of simple objective ( yes/no and multiple choices) questions which you need to answer. That would help you revise and practise the strategies for you to get positive results like an interview call and your performance will improve increasing your chances of getting a job.
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HR Certification Institute is a global leader in developing rigorous exams to demonstrate mastery and real world application of forward thinking HR practices, policies and principles. Skillsoft offers courseware that is based upon the HR body of knowledge and aligns with the exam objectives for the PHR (Professional in Human Resources) and SPHR (Senior Professional in Human Resources) certifications.
To obtain certification, candidates must have at least two years of exempt level HR work experience, as well as demonstrate mastery of the HR body of knowledge by passing a certification exam.
Skillsoft is an HRCI Approved Provider. Being an HRCI Approved Provider gives recertification candidates a ready reference to quality continuing education. The Approved Provider program eliminates the guesswork when taking continuing education courses by allowing individuals to know before they register if the activity will be counted toward recertification and if so, how many recertification credit hours will be awarded. To maintain certification, HRCI requires HR professionals to recertify every three years. Recertification can be obtained By documenting 60 hours of professional development experience including continuing education, instruction, on-the-job experience, research and publishing, leadership activities, membership in a national or international professional organization such as the Society for Human Resource Management (SHRM), or by retaking the examination (“recertification by examination”). The fee for recertification is $100.


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