ITIL Operational Support and Analysis (Intermedate) Training Course

This course will assist the learner in preparing for the ITIL® Operational Support and Analysis certificate and is aligned with the ITIL® Intermediate syllabus.

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  • Rs.0.00

Course Description

Within the context of ITIL®, service operation is sometimes referred to as the 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the customer. The proper management of these activities and organizational infrastructure is the key to ensuring service operations functions and processes are delivered successfully. Service operations best practices also ensure adequate monitoring and controlling measures are in place and followed throughout the service lifecycle. This ultimately leads to strategic objectives being realized by the organization.

Exam & Certification


FAQ's

GetCertGo (GCG) is one of the India’s largest skill assessment company for working professionals. GCG has transformed the learning and certification process by providing content in online modules which are easy to access and comprehend.
There is no minimum qualification for taking up the Certification Exam
Different certifications have different supplementary content being provided to ease the preparation. Content in the form of online videos are provided.
Link to online videos with login credentials is e-mailed for registered certification.
Usually it takes maximum of 3 working days to get access to content as login credentials are e-mailed to candidate.
If candidate is registered for Vskills Certification, then the candidate need to schedule their exam with in 6 months of order date.
If candidate is registered for Vskills Certification Exam. Passing percentage is 50% i.e., 25 marks need to be scored in order to clear the exam.
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The Skillsoft Course Player has failed to connect with the Learning Management System. As a result, the course launch is terminated. This error can occur when the Skillsoft Course Player (SCP) is unable to communicate successfully with the server that stores course progress and assessment scores. You may be experiencing network connection issues, if you continue to have issues, contact Skillsoft live support.
You can reset the password by clicking the Forgot Password link.
The account will be changed to a locked status if you attempt to log in with the incorrect credentials too many times.

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Tags: ITIL, ITIL Course, ITIL Operational Support and Analysis (Intermedate) Training Course

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