In the current business scenario which is characterised by cut throat competition and a fierce talent war, organizations pay a great deal of importance to soft skills or life skills and not just to the technical skills. Recruiters look for smart, dynamic and excellent communicators while selecting the talent pool.
Out of all the other skills, communication skill is one of the pertinent skills which will govern the success of an employee professionally. Effective communication essentially encompasses usage of both verbal and non-verbal methods of communication. According to the Job Outlook 2012 survey of National Association of Colleges and Employers (NACE), employers scrutinize through the resumes of the candidates their expertise in communication, leadership qualities and various other soft skills. The survey results revealed that, Communication skills was the top rated skill and is most sought for by the recruiters.
Ability to articulate or write well provides the competitive leverage and helps a professional in winning the impression of the bosses as well as the colleagues. Effective communication involves a careful selection of words and paying attention to how the thoughts are expressed or articulated. Active listening is an essential component of the effective communication, non-verbal communication or body language, facial expressions and gesture should complement with what is being articulated. Many organizations today invest heavily on training programmes or workshops on enhancing the communication and interpersonal skills of their employees and dealing with the barriers to communication.
Given below are some of the tips for enhancing the communication skills:
- Communication is a two-way process usually involving the sender of the message and the receiver who receives the message. The message can be passed various mediums of communication. For ensuring the success in a communication process, one should plan the communication in accordance with the communication objectives.
- A positive and a confident approach is required. A confident communicator is quite sure and assertive in voicing out the feelings or opinions on various matters. Self –awareness can help in improving self-confidence and motivate a person to take an active participation in sensible conversation.
- By taking an active participation in day to day interactions in professional or social settings, one can refine the conversational skills and strengthen interpersonal skills as well.
- Body language or the non-verbal cues govern our first impression and help in the process of rapport building. One should avoid using mixed signals or any kind of aggressive body language while communicating with others.
- Effective communicators are more empathetic, receptive and quite sensitive towards the feelings of others. They have a very high self-esteem and strong sense of respect for others.
- Exercising proactive listening skills and avoid distractions.
- Speak sensibly by making use of simple yet appropriate words which can be communicated or pronounced correctly. One should try to speak slowly and to the point with proper emphasis on words for being understood by others.
- By practising appropriate voice modulations as per the situation, once can resolve conflicts easily.