Six sigma Projects and Stakeholders
Six Sigma recognizes that stakeholders are a source of opportunity and competitive advantage. It stresses the importance of identifying stakeholders, improving the quality of relationships, and fostering opportunities to maximize value. Six Sigma practitioners use relationship-building strategies, as well as practical tools, for developing and maintaining collaborative relationships with stakeholders. As well, Six Sigma is forward thinking, meaning stakeholders’ reasoning is geared toward future objectives.
Projects based approach
Six Sigma is a project-based approach, which means that projects are the core activity driving change in the organization. Six Sigma projects are defined by their measurable objectives, resources, and time line. Within an organization, some of the most profound changes introduced by Six Sigma are in work and role restructuring.
Projects are aimed at benefiting the organization, its employees, and its shareholders. Six Sigma-based projects have had a significant impact on all stakeholders within an organization, dramatically transforming traditional business elements.
In Six Sigma, the customer is a resource for valuable information. Six Sigma uses relationship-building strategies, and so is supportive, not restrictive. It employs a lateral business structure, encouraging collaboration among workers. It is forward thinking, meaning processes are guided toward the future and finally, the focus is on improving the process, rather than merely following procedures.
The stakeholder analysis is a process that’s used to identify the commitment of stakeholders to proposed changes and to the goals of the team. Six Sigma stakeholder analysis has become one of the most utilized tools to help outline business strategies. Remember that stakeholders are the people or groups who have given their time, energy, or funds to complete a quality improvement endeavor in some way.
The most effective Lean Six Sigma (LSS) projects are led by teams that include key stakeholders. Stakeholders not only have the best knowledge about the process of interest, they often have the best ideas for improvement too.
Sometimes, project team members who may be external to the process, such as Black Belts and Master Black Belts may not see all the long-term consequences of process changes, process stakeholders might bring that knowledge to the table. Finally, your LSS project may not fully succeed in terms of its cost, duration, and benefits goals unless you have stakeholders buy-in.
Projects involve change and this may make people very emotional and bring about feelings of resistance. The greater the effects of the organizational changes, the more important the tool becomes, as bigger changes may mean more resistance to change. The result of the stakeholder analysis is a reflection of the status of an individual’s willingness to change – both inside and outside the organization.
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